My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

How can we help you?

My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

Category : Setup / Operation

1. Please check the file type of your data first.

2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software.

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What is HEIF/HEVC?
Can I directly browse photos or play videos stored on the JetDrive Go without having them saved on my iPhone?
Why do I receive the message, “File format not supported!”, after formatting my JetDrive Go once I open the JetDrive Go App?

Technical Support

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My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

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Technical Support