My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related JetDrive Go App not recognizing my JetDrive Go when running iOS 9.3.1. Why is my file count shown to be less than the file count on the Apple device after I backed up files? I have installed the JetDrive Toolbox. How come my JetDrive Lite / JetDrive Go is still not recognized by the Mac? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started