My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related Will the JetDrive Go read or store music, videos or audio books purchased from iTunes? The JetDrive Go can work with my mobile device. Why can’t my computer recognize it? I have installed the JetDrive Toolbox. How come my JetDrive Lite / JetDrive Go is still not recognized by the Mac? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started